Privacy Policy

Introduction

Welcome to LuckyHub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services related to retro gaming content, reviews, and community features.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not access or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for gaming events or workshops
• Subscribe to our newsletter or gaming updates
• Submit game reviews or community content
• Contact us through our contact forms
• Participate in community discussions or forums
• Create an account on our platform

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Gaming preferences and favorite game genres
• User-generated content (reviews, comments, forum posts)
• Profile information and gaming achievements
• Communication preferences and subscription settings

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Device information and screen resolution
• Pages visited and time spent on our site
• Referring website and search terms used
• Cookies and similar tracking technologies data

How We Use Your Information

We use the collected information for various purposes, including:

Service Provision and Improvement

• Providing and maintaining our gaming content platform
• Processing registrations for gaming events and workshops
• Delivering personalized game recommendations
• Improving our website functionality and user experience
• Analyzing user behavior to enhance our content strategy

Communication and Marketing

• Sending newsletters about retro gaming content and events
• Notifying you about new game reviews and community updates
• Responding to your inquiries and providing customer support
• Sending promotional materials about gaming events (with your consent)

Legal and Security Purposes

• Complying with legal obligations and regulations
• Protecting our website from fraud and security threats
• Enforcing our terms of service and community guidelines
• Resolving disputes and preventing prohibited activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Community Features

Information you share in public areas of our site (such as game reviews, forum posts, or comments) may be visible to other users and the general public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data privacy and security
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a structured, machine-readable format
• Request transfer of your data to another service provider

Correction and Deletion

• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing in certain circumstances

Communication Preferences

• Opt out of marketing communications at any time
• Update your communication preferences
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

We are not responsible for the privacy practices or content of third-party websites, and your interactions with these sites are governed by their respective privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Australia where our servers are located. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights and comply with applicable data protection regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or website notification
• Provide a summary of key changes where appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitute acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy-related inquiries promptly and will respond to your request within 30 days of receipt.